You can only access your trip information and Expedia Rewards points from the Expedia site you booked on. We weren't approached after that. While exploring the resort we discovered the Diamond Club Hideaway Lounge. 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Hideaway At Royalton Riviera Cancun: Hideaway- Diamond Club- Presidential Suite - See 6,530 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … (Which we bought) Since this was our first trip to Mexico, we were surprised by the extreme humidity. In fact-we enjoyed it so much that we're booked again for April 2017!Airport Transportation: We used Nexus for our transfers. Through the windows we could see a buffet of snacks. If you've decided to book a vacation at the Royalton Cancun resort, you might be wondering which room category is right for you. Through the windows we could see a buffet of snacks. If we would have known about the sauna, whirlpool and hydrotherapy areas available earlier, we would have gone twice! Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online This is an overdue review! Recommend better advertisement of pre-spa experience. more. Service in all areas of resort is top notch! We stayed for a week in April 2016. This means the swim up pool was warmer than the others. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. She offered to give us a tour of the property which we declined. There was a limited food menu for ordering lunch/snacks. Book now! The room was cleaned well, but we had to make special requests for re-fills and replacements and those requests weren't always acknowledged. In fact-we enjoyed it so much that we're booked again for April 2017! Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Thank you for the compliments and recommendation about our resort and we look forward for the opportunity to serve you again soon.Luxury RegardsMauricio ZarateGeneral Director. The entertainment that followed was nice. We liked all of the restaurants that we went to. Then enjoy a meal at one of the property's 10 restaurants. After I showed my reservation paperwork, we were directed to the Diamond Club check-in. This is an overdue review! Since we paid for a 5 star experience, we had high expectations and for the most part, our expectations were met. HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Jr Suite Luxury Junior Suite with a swim out pool, or with a balcony overlooking the mangrove or ocean. We also went to the chocolate party. Dear PatrickMcDonoughThank you for your preference. The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya. Short 10-15 min wait once we checked in. It was an ocean view corner room. I wasn't impressed with the market that was set up one evening, but I didn't want overpriced souvenirs nor jewelry. All 343 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Most days, housekeeping occurred during this time. Great location close to airport. We did one excursion;a catamaran trip to Isla Mujeres with a stop to snorkel. ABOUT Hi I’m Jon ‍♂️ & I’m Allana ‍♀️. It will be a pleasure to extend your compliments to our staff, we are sure it will be a really nice way to encourage them to keep on being themselves.We hope this will not be your last visit.Luxury RegardsMauricio ZarateGeneral Director. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Instead, the whirlpool inside was filled. We were able to explore the resort and grab something to eat and drink while we waited, in spite of getting there hours before check-in time. Lots of garbage on the beach once you exit the resort property. It cost me $10. We have looked closely into every detail you have mentioned and our team already assist you. Diamond Club Luxury Suite. Had it been convenient & reasonably priced, we may have ventured into Cancun or Playa Del Carmen. The food at the beach dinners was our least favorite. We were looking for a relaxing beach vacation-not a Mexican cultural vacation. My husband is a margarita (snob) purist and requested a "real" margarita made with juiced limes instead of the pre-made mix. Everything was amazing with a few blips that we didn't let ruin our vacation. After I showed my reservation paperwork, we were directed to the Diamond Club check-in. He made me "More Foofoo." The shuttle to the airport left a bit late, but we still got to the airport in plenty of time.Check-In: We were handed a drink when we arrived and our luggage was whisked away. I did return to sign the documents requested by them). While exploring the resort we discovered the Diamond Club Hideaway Lounge. very new. HIDEAWAY at Royalton Riviera Cancun All Inclusive - Royalton Riviera Cancun Adults Only - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040. My husband LOVED the Diamond Club Hideaway Lounge. They got us checked in, gave us our wrist bands, and we waited for our room to be ready. Taxes and fees that are shown are estimates only. 1 King bed and a comfortable double sofa bed or 2 Queen beds and an indoor Jacuzzi. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Royalton Riviera Cancun Resort & Spa: Excellent stay in Hideaway with Diamond Club - See 14,267 traveler reviews, 13,446 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Dear nancycatherineeThank you for allowing us the opportunity of hosting your recent holidays. People that I remember because of their service was waiter in the Mediterranean Rest. Receive an exclusive vacation experience with an upgrade to Diamond Club™. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. The vendors were very pushy.Property/Location: The property is beautiful!! Since we booked Diamond Club in Hideaway, we attempted to open the door. The women's bathroom near the beach was a disaster! We booked it through Nexus at the resort. We were able to explore the resort and grab something to eat and drink while we waited, in spite of getting there hours before check-in time. Watch the sunrise, & claim towels and washcloths I did return sign... Property is beautiful!!!!!!!!!!!!!!! 3/4 in the past 4 weeks, and offer free WiFi and free items. All unique to our guests ’ needs and vacation styles could see a buffet of snacks an. 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